Roberto Scozzari Roberto Scozzari

SHOP POLICIES

Welcome to the shop of Roberto Scozzari Artist. Please read the following policies and keep in mind that my number one priority is that you are happy and satisfied with your purchase. If you have any questions that are not fully covered here, please let me know. If it's important to you, it's important to me.

100% Happiness Guarantee

  • Every item in my shop has a 100% Happiness Guarantee
  • If you don't love it, I'll make it right — guaranteed. I'll either reprint it for you for free or give you all your money back. Simple as pie!
  • Your Giclé Print print is perfect and brings you joy when you look at it.
  • Your Canvas Print never cracks, fades, warps or creases!
  • Your PDF Printable & Digital Files print beautifully at the suggested sizes
  • Your Original Art makes you feel all warm and cozy

This happiness guarantee is good for 1 whole year!

  • If it arrived damaged, email me a photo of the damage, I may ask you to just keep it while I prepare a replacement, exchange or refund.
  • If the package was not received, notify me and I'll do my best to resolve the issue.
  • If anything happens within 365 days of receiving the package, get in touch and we will make arangements to return the items,
  • I sincerely want you to be happy with your purchase and I'll do my utmost to help.
  • Unfortunately, I cannot pay for return shipping.

Payment Policy

All payments are handled through PayPal. I don't receive any personal financial info at all. Credit Card info is not stored on any of my servers at any time.

You can add multiple items to your cart prior to completing your purchase.

Contact Roberto Scozzari directly at me@robertoscozzari.art if you are having any problems with payment.

Delivery Policy​

Shipping costs are included in the cost of your purchase.

All products are manufactured and shipped with the highest attention to ensure they arrive in perfect condition.

Posters, Giclé Prints, Canvas Prints or any other printed item may ship from Canada, USA or Europe depending on what is being shipped, where you and where my closest supplier is located.

Original Artwork is always shipped from Canada with my very own hands.

Instant Downloads do not ship, they are ready to download instantly.

For all orders, applicable customs fees or duties may apply are the responsibility of the buyer. I will do my best to ship from your own country.

••• PAPER ART PRINTS •••
All Art Prints are printed on-demand and ship directly from my printer in the USA.
It takes 2-7 business days for Art Prints to be produced. Then you should add shipping times on top of that.
USA: 3-5 business days via USPS
Canada: 5-10 business days via USPS
Worldwide: 10-20 business days via USPS 1st class intinternationall without tracking
FedEx Express Shipping Available. Contact me for details.

NOTE: Cross border duties may apply to all orders outside of the USA.

••• MUGS •••
Mugs are printed on demand and shipped directly from my printer.
I will email you once your order has shipped with your tracking number.
Orders are manufactured in and shipped from the USA.
It takes 2-7 business days for Mugs to be produced. Then you should add shipping times on top of that.
USA: 3-5 business days via USPS
Canada: 5-10 business days via USPS
Worldwide: 10-20 business days via USPS without tracking
FedEx Express Shipping Available. Contact me for details.

••• PDF & DIGITAL FILES •••
Digital files are available for download immediately once the payment is complete. If you have any problems with this, let me know.

••• READ THIS TOO PLEASE •••
Roberto Scozzari Artist will make all attempts to make all packaging as environmentally efficient as possible. However, we want to ensure that your package arrives to you safe and sound, in perfect condition every time.

If you have any questions regarding shipping, please contact Inspiring Design Co. and I'll do my best to answer promptly.

I will ship your order to the address you provide in checkout – so please make sure it is correct (if this does not match your Paypal address, please note that I will always ship to your checkout address).

Additional Information

••• POSTER PRINTS •••
PRINTER
High colour
Printed on Epson Stylus Pro 7900
Uses Epson UltraChrome HDR ink-jet technology

PAPER
Epson Ultra Premium Luster Photo Paper, measuring 10 mil thick. Luster paper is in between a gloss and matte finish, providing you with highly saturated, maximum ink coverage. Because of its saturation and resistance to fingerprints.
• Slightly glossy.
• Fingerprint resistant.

Perfect for framing.
••• FRAMED PRINTS •••
FRAME
Made in Los Angeles
Acrylite front protector
Lightweight
Shatter resistant
Optically pure

PAPER
Epson Ultra Premium Luster Photo Paper, measuring 10 mil thick. Luster paper is in between a gloss and matte finish, providing you with highly saturated, maximum ink coverage. Because of its saturation and resistance to fingerprints.
• Slightly glossy.
• Fingerprint resistant.

••• CANVAS PRINTS •••
CANVAS
Poly-cotton blend canvas
20.5 mil thick canvas
Fade-resistant

FINAL TOUCHES
Hand-stretched
Hand glued solid wood stretcher bars
Matte-finish coating

••• T-SHIRTS •••
APPAREL
T-shirts, Tank Tops, V-necks, Long Sleeves
Sweatshirts, Hoodies, Raglans
American Apparel, Gildan, Alternative, Anvil brands available
Baby, kids/youth models available
Tear-Away labels for select Alternative, Anvil, LAT and Next Level models

THE PRINTING
Direct to Garment
Brother Graffitee photo quality
Printed using Brother GT 381 machines
CPSIA compliant inks

••• MUGS •••
ceramic
glossy finish
dishwasher-safe
microwave save
11 oz

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As on all digital prints, slight colour fluctuations may occur. Roberto Scozzari Artist makes sure that every print we ship and every digital file is of the highest quality.

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